Aged care
- My Aged Care (previously Australian Government's Seniors.gov.au and Department of Health and Ageing)
Visit My Aged - Aged Care in Victoria
Visit Aged Care in
Concessions, rebates, health services and programs
- Carer Card Program
Visit Carer - Centrelink
Visit - Medicare
Visit - Victorian State Concessions (e.g. energy, water and sewerage, municipal rates and transport)
Visit Victorian State - Veterans in Victoria
Visit Victorian
Culture, activities and tourism
- Australian Centre for the Moving Image
Visit Australian Centre for the Moving - Federation Square
Visit Federation - Golden Days Radio
Visit Golden Days - Heritage Victoria
Visit Heritage - Museum Victoria
Visit Museum - National Gallery of Victoria
Visit National Gallery of - Parks Victoria
Visit Parks - Smartraveller (Australian Government website)
Visit - Visit Victoria
Visit Visit
Government organisations
- Federal government directory - Directory.gov.au
Visit - Municipal Association of Victoria
Visit Municipal Association of - Local Governments in Victoria
Visit Know Your Council - Victorian Government website
Visit www.vic.gov.au
Health and emergency services
- Better Health Channel
Visit Better Health - Country Fire Authority (CFA) (dial triple zero (000) to report an emergency)
Visit Country Fire - Crime Stoppers (dial triple zero (000) to report an emergency)
Phone 1800 333 000 or visit - Emergencies
In an emergency dial triple zero (000)
If you are deaf or have a speech or hearing impairment call 106. This is a Text Emergency Call, not SMS, and you can call from teletypewriters. - Fire Rescue Victoria (fire brigade) - dial triple zero (000) to report an emergency
Visit Fire Rescue Victoria - Lifeline
Phone 13 11 14 or visit - Nurse-on-Call (health advice from registered nurses - 24 hours a day, 7 days a week)
Phone 1300 60 60 24 or visit Nurse on - Police (dial triple zero (000) to report an emergency)
To find your local police station visit Find my local police station - State Emergency Services (SES) (dial triple zero (000) to report an emergency)
Phone 132 500 or visit State Emergency - VicEmergency Hotline (dial triple zero (000) to report an emergency)
Phone 1800 226 226 or visit VicEmergency Hotline on the CFA website - Health Complaints Commissioner
Phone 1300 582 113 or visit www.hcc.vic.gov.au
Money, work and retirement
- Money Smart
Visit Money - Australian Tax Office
Visit Australian Tax - Business Victoria
Visit Business - Volunteering Victoria
Visit Victoria's Search for Volunteer roles - Our Community (advice and tools for not-for profit and community groups)
Visit Our
Legal, wills, rights, and elder abuse prevention
- Aged Care Advocacy Services
Phone 1800 700 600 or visit MyAgedCare - Advocacy - Aged Care Complaints Commissioner
Phone 1800 550 552 or write to Aged Care Complaints Commissioner, GPO Box 9848, Melbourne 3001 or visit the Aged Care Complaints - Australian Financial Complaints Authority (formerly Financial Ombudsman Service)
Free call 1800 931 678 or visit Australian Financial Complaints Authority - Commonwealth Government Aged Care Commissioner
Phone 1800 951 822 or visit Commonwealth Government Aged Care - Commonwealth Ombudsman
Phone 1300 362 072 or visit Commonwealth - Consumer Affairs Victoria
Phone 1300 558 181, go to Victorian Consumer and Business Centre, 113 Exhibition Street, Melbourne VIC 3000 or visit Consumer Affairs - Elder Rights Advocacy
Phone (03) 9602 3066 or 1800 700 600 or visit Elder Rights - Federation of Community Legal Centres
Phone (03) 9652 1500 or visit Federation of Community Legal - Office of the Public Advocate
Phone 1300 309 337 or visit Office of the Public - Telecommunications Industry Ombudsman
Phone 1800 062 058 or visit Telecommunications Industry - Retirement Villages
Visit Retirement Village - The Australian Securities and Investments Commission
Phone 1300 300 630 or visit The Australian Securities and Investment - State Trustees
Phone Melbourne residents: (03) 9667 6466 or regional residents: 1300 138 672 or visit State - Seniors Rights Victoria (SRV)
Phone 1300 368 821 or visit Seniors Rights Victoria - Victorian Aboriginal Legal Service
Phone 1800 064 865 or visit Victorian Aboriginal Legal - Victorian Human Rights and Equal Opportunity Commission
Phone 1300 292 153 or visit Victorian Human Rights and Equal Opportunity - Victoria Legal Aid
Phone (03) 9269 0120 or visit Victoria Legal - Renting information from Consumer Affairs Victoria
Visit Victorian - Victorian Ombudsman
Phone (03) 9613 6222 or 1800 806 314 or visit Victorian
Transport and public transport
- VicRoads
Visit VicRoads - How Ageing Can Affect Your Driving - Public Transport Victoria (including myki)
Call 1800 800 007 or visit Public Transport ) - Public Toilet Map
Visit National Public Toilet - Travellers Aid Australia (support for older people and people with a disability)
Phone (03) 9654 2600 or visit Travellers Aid
Seniors advocacy groups
- Association of Independent Retirees
Phone 1800 063 304 or visit Association of Independent - Council on the Ageing Victoria
Phone (03) 9654 4443 or visit Council on the - Housing for the Aged Action Group
Phone (03) 9654 7389 or visit Housing for the Aged Action - National Seniors Australia
Phone 1300 76 50 50 or visit National Seniors - Seniors Rights Victoria (SRV)
Phone 1300 368 821 or visit Seniors Rights Victoria
Seniors community groups
- Be Connected
Phone 1300 795 897 or visit Be Connected - Life Activities Clubs
Phone (03) 9662 2930 or visit Life Activities - Neighbourhood houses
Visit Neighbourhood Houses Victoria - Country Women's Association
Visit Country Women's Association of Victoria website - Men's Sheds
Visit Victorian Men's Shed Association - Universities of the Third Age
Phone (03) 9670 3659 or visit U3A Network
Updated