Contact Us

Thank you for visiting Seniors Online.

Find out more about the Seniors Card program on our Seniors Card page or our Frequently Asked Questions page.

How do I update, replace or cancel a Seniors Card?

The Victorian Seniors Card program has easy online forms to apply for a card, replace a lost or stolen card, update your details, cancel a card or change card from a Seniors Card to a Seniors Business Discount Card or vice versa.

Manage your card

Frequently Asked Questions

How do I apply for a Seniors Card?

The Seniors Card encourages older Victorians to keep active and engaged in the community through offers and incentives that make it affordable to get out and about.

There are no fees or application charges and an application takes less than five minutes with our easy Online Form.

Apply for a card now

Business enquiries

Miscellaneous enquiries

If your query is not covered by the Self-service forms or frequently asked questions above, please complete the Enquiry form for miscellaneous enquiries and we will come back to you. Or you can call us during business hours 9am to 2pm, Monday to Friday on 1300 797 210.

If you are deaf or hearing impaired, contact us through the National Relay Service. TTY Users, phone 13 36 77 and ask for 1300 797 210.

Please note we are closed on public holidays.